Customer story
“I spend zero time at the end of the day, and I mean zero.”
Dr. Eric Egan, Odyssey Oral Surgery & Sedations
How Odyssey Oral Surgery & Sedations erased an hour of daily drug-log work and unified referrals from eight offices into one pipeline.
Drug Log is $250 a month per practice. Both modules, $500. Month to month. BAA included.
Before: the drug log
Every sedation, every drug called out and recorded on paper. At the end of the day: every patient’s name, date of birth, and address handwritten into the log, every drug tallied by hand, a separate office-count sheet, a label printer, a calculator, and a physical drug count to confirm it all.
“You're already exhausted after surgery, and then you have to do more math, count, and print labels.”
Two people. Thirty minutes each. Every clinic day. Over 250 hours of staff time a year.
“That's the worry at the end of the day: that something wasn't recorded accurately.”
Before: referrals
Eight referring offices, each with its own process.
“There are texts, Teams messages, Google messages. It was always one person trying to track down where a referral came from.”
Did patients slip through the cracks?
“Oh yeah, easily. You overlook something, or you call and never get a response. Then they're lost because they're so far back in the referral system.”
“It looks bad on both sides. For the patient, it's a terrible experience. Between us and the dentist, it's very unprofessional.”
The hesitation
They believed what the whole industry is taught. The biggest sedation CE organizations teach the bound paper logbook as the standard. Some ship their members a fresh paper logbook every year. Nobody had told them a digital log was permitted.
“We didn't know it was possible, and we didn't know it was legal.”
Federal DEA rules do not require a handwritten log. Records can be kept on a computer. They must stay at the registered office. DEA must be able to read and copy them. TutelaRx also ties every entry to a logged-in user, locks entries on approval, and keeps a permanent trail.
Federal rule: 21 CFR 1304.04. Your state board may add its own rules. Not legal advice.
Book a 15-minute demoToday: the drug log
“I spend zero time at the end of the day, and I mean zero. After a surgery, I sit down right there by the drugs, enter the patient, and record it. The app fills in the patient information and calculates the total drug count. The end of the day is just confirming it matches.”
If an inspector walked in tomorrow at 9:30 a.m.?
“They'd ask to see our records, and we'd show them the history in our drug log. If it needed to be printed, we'd print it as a binder.”
Today: referrals
“One centralized workflow. That was night and day for us.”
“It's mindless now. Once we diagnose the case and send it back through the app, it's off our mind. We know we did our part.”
Before and after
The figures Odyssey gave us. Nothing rounded up.
| Task | Before | With TutelaRx |
|---|---|---|
| End-of-day log | 60 min combined | About 0 |
| Audit prep | Dig through binders | Print any date range |
| Referral intake | Texts, Teams, and Google chaos from 8 offices | One pipeline |
| Missed patients | “Oh yeah, easily” | “The likelihood before was much greater” |
Would it have worked as a cold call?
Brian Pelham runs the business side (“I'm a dental anesthesia assistant by trade, but right now I'm running a business”).
“For someone with my personality, the biggest selling point is organization, with everything in one spot... I think we would have jumped on this eight months ago.”
“Everyone could use something, and they don't even know it. There's always an easier way.”